Shoe Care & Repair

Shoe Care & Repair

How do I care for my Medieval Moccasins?

With a little care, your Medieval Moccasins should give you years of comfort and wear.

The most important thing to remember with Medieval Moccasins is that you can adjust them! Our shoes are designed to fit snugly and should hug the foot in comfort and support.

To customize the shoe to your foot shape, simply loosen the double knot at the rosette and adjust the shoe to the width of the foot.  Once the shoe is set to your foot, you shouldn’t have to customize them every time.  Just don’t forget to tighten the rosette as the leather stretches to maintain our signature glove-like fit.

Our gladiator styles do not have a rosette, but are also adjustable. Simply adjust the tension of the laces to maintain proper placement and support.

Just remember, your foot should never slide around inside the shoe, because it will stretch the leather out of shape. If you want to wrap the laces around your ankle, remember to cross them in front first, to maintain the right amount of tension to stabilize the heel of your foot.

Please keep in mind that leather is an organic material. Natural variations in texture and color add to the uniqueness of the product, and should in no way be considered defects.

Important:

  • Keep away from extreme heat! It is harmful to the leather and the neoprene sole.
  • Make sure to clean and condition your shoes at least once a year to maintain their supple feel. We do NOT recommend wearing your Medieval Moccasins into the ocean, because the salt in the water destroys leather!
  • Adjust the rosette of the shoe as the leather stretches, to keep the foot from sliding back in the shoe. This will prevent the excessive heel wear.
  • Remember we offer a wide variety of repairs, should something go wrong with your shoes. Don’t despair: contact us to see if we can help!

Regular Leather:

Machine wash in cold water on the gentle cycle. No soap or detergent! To dry, stuff with tissue paper and air-dry naturally. DO NOT PUT THEM IN THE DRYER! Moisturize with lotion or leather conditioner at least twice a year. (Anything you use on your own skin should be fine for the leather!) Leather ages and needs regular conditioning to keep it from becoming dry, dull or cracked. However, do not store your shoes while damp, as leather can mold as well (washing, along with proper drying, removes this mold).

Metallic Leather:

This leather is more delicate and is considered a dress shoe. We do not recommend washing the metallic leather. Washing can wear away the metallic coating on the leather. To clean, wipe with a soft, damp cloth. Condition metallic leather shoes from the inside to ensure that the moisture is absorbed and that the leather stays supple.

*For regular and metallic leathers, baby wipes are a great trick for a quick clean up and a little conditioning.

Suede:

Suede leather is also considered a dress shoe.  It is not necessarily more delicate, but it can “age” faster, and look more worn. To clean suede we recommend brushing the leather with a suede brush and/or beating the shoes together.

To keep suede looking fresh, treat with Scotch Guard and repeat Scotch Guard treatments per manufacturers instructions. Suede can be washed, but will appear stiff when dry and will soften as the shoes are worn. It is also recommended to condition suede on the inside to keep the pile looking new.

How much will it cost to repair my Medieval Moccasins?

Schnips:

Our “schnip” repair is a customization of the shoe to allow adjustability even after the leather has stretched.

We recommend a  “front schnip” when the rosette of the shoe has been tightened completely and is still loose on the foot, and when the tabs across the bridge of foot touch or overlap.

We recommend a “back schnip” when the heel of the shoe has stretched out and the foot is walking off the sole and onto the actual leather (more than just the normal scuffing).

We simply cut off the excess leather and repunch the holes to make the shoe a little smaller when it is laced back together.

Front schnip (rosette) $6.00 (w/rounded tabs: $7.00)
Back schnip $8.00
Full (front and back) $8.00
Open-toe styles $5.00
Boot $12.00

Re-sole:
As long as you have not worn a hole in the leather, your Medieval Moccasins can be resoled. When you wear through the sole, stop wearing your shoes and ship them to us!

Repairing Your Medieval Moccasins

All Low Top and High Top styles $40.00 (+$8.00 shipping & handling)
Boots & Custom Orders $60.00 (+$12.00 shipping & handling)
Please note: Slides and Gladiators cannot be resoled.

And please remember: We are a small family business with a unique method of shoemaking. We are only able to repair and resole Medieval Moccasin shoes.

What do I do if the sole starts to come off of my Medieval Moccasins?

We try very hard to ensure a strong and reliable bond between our soles and our leathers, however over time it is common for the edge to start to peel back. If this happens, you can always send your shoes to us and we will fix them for free. Simply pay $8 for their return shipping.

Get craft-quality super glue that can be used on leather and rubber. You should be able to find it at any craft store or super market. This allows us to later remove the sole should you need a resoling; many other products will cause the leather to rip when we try to remove the sole.

Make sure your shoes are dry. Put small dots of glue on the sole (don’t use too much or it will squeeze out and get on the leather), then hold the leather and sole together for about 15 seconds. It will take 20-25 minutes before they’ll be cured enough to wear.

After the Oklahoma City Bombing, the glue had to be reformulated; the previous mix of chemicals could have been used to make a bomb. Glue manufacturers continue to improve their glues, but it is still a bit inconsistent, especially on leathers that may have been oiled just a little too much.

Your Medieval Moccasins can also be resoled, as long as you have not worn a hole in the leather. When you wear through the sole, stop wearing your shoes and ship them to us. See our information about shoe resoles and repairs.